{"id":85642,"date":"2026-06-17T15:25:50","date_gmt":"2026-06-17T13:25:50","guid":{"rendered":"https:\/\/groupsalto.com\/?p=85642"},"modified":"2026-06-17T15:25:50","modified_gmt":"2026-06-17T13:25:50","slug":"somia-the-new-data-space-for-the-ict-services-sector","status":"publish","type":"post","link":"https:\/\/groupsalto.com\/en\/2026\/06\/17\/somia-the-new-data-space-for-the-ict-services-sector\/","title":{"rendered":"SOMIA, the new Data Space for the ICT services sector"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column width=&#8221;1\/1&#8243;][vc_column_text uncode_shortcode_id=&#8221;130315&#8243;]<\/p>\n<p class=\"isSelectedEnd\">Artificial intelligence and Big Data are transforming the way organisations manage their operations. Every day, companies across all sectors generate large volumes of information from their systems, infrastructures, applications and processes.<\/p>\n<p class=\"isSelectedEnd\">The main challenge is no longer simply having access to data, but being able to connect it, interpret it and turn it into valuable knowledge to improve decision-making, optimise resources and deliver higher-value services.<\/p>\n<p class=\"isSelectedEnd\">How can we harness all this potential collaboratively at a sector level while maintaining security, trust and sovereignty over information?<\/p>\n<p>&nbsp;<\/p>\n<p class=\"isSelectedEnd\">With this vision, SOMIA was born: an innovative Data Space project for the ICT services sector, driven by Group Salt\u00f3 and funded by the European Union \u2013 Next Generation EU and the Ministry for Digital Transformation and Public Administration within the Recovery, Transformation and Resilience Plan.<\/p>\n<p class=\"isSelectedEnd\">The project aims to create a secure and collaborative environment where customers, technology partners, industrial companies and manufacturers can share and leverage data intelligently through artificial intelligence agents.<\/p>\n<p>&nbsp;<\/p>\n<h2>From data to knowledge: a new way of managing ICT services<\/h2>\n<p class=\"isSelectedEnd\">Technology service management continuously generates information: incidents, assets, infrastructures, contracts, projects, operational metrics, support history and performance indicators.<\/p>\n<p class=\"isSelectedEnd\">However, this data is often distributed across multiple systems, making it difficult to achieve a global view and limiting the ability to anticipate problems or identify improvement opportunities.<\/p>\n<p class=\"isSelectedEnd\">SOMIA was created to overcome this barrier by building an ecosystem where data can be integrated and analysed intelligently, helping organisations move from a reactive model towards a more predictive approach to management.<\/p>\n<p>&nbsp;<\/p>\n<h2>What are Data Spaces and AI agents?<\/h2>\n<p class=\"isSelectedEnd\">A Data Space is a collaborative digital ecosystem where different organisations can securely share information under common rules.<\/p>\n<p class=\"isSelectedEnd\">Unlike other traditional information exchange models, participating in a Data Space does not mean losing control over your own data.<\/p>\n<p class=\"isSelectedEnd\">Each organisation retains sovereignty over its information, deciding what data it shares, with whom, for what purpose and under what conditions.<\/p>\n<p class=\"isSelectedEnd\">This enables the creation of a trusted environment where companies within the same ecosystem can collaborate, generate new knowledge and improve their services without compromising security or privacy.<\/p>\n<p>&nbsp;<\/p>\n<p class=\"isSelectedEnd\">One of the project\u2019s key innovations is the integration of AI agents. These are digital components that act as intelligent operational assistants, capable of analysing information, detecting patterns and supporting professional teams in the day-to-day management of technological operations.<\/p>\n<p class=\"isSelectedEnd\">This integration makes it possible to leverage the Data Space without requiring technical expertise and through the use of natural language.<\/p>\n<p class=\"isSelectedEnd\">For example, an AI agent can:<\/p>\n<ul data-spread=\"false\">\n<li>Detect potential incidents before they impact the service.<\/li>\n<li>Analyse trends and unusual behaviours.<\/li>\n<li>Help prioritise tasks according to impact and urgency.<\/li>\n<li>Provide recommendations to improve processes.<\/li>\n<li>Speed up the search for internal information and knowledge.<\/li>\n<\/ul>\n<p class=\"isSelectedEnd\">Artificial intelligence thus becomes a complement for professionals, enhancing their expertise and enabling them to dedicate more time to strategic tasks.<\/p>\n<p>&nbsp;<\/p>\n<h2>How does SOMIA transform the ICT sector?<\/h2>\n<p class=\"isSelectedEnd\">SOMIA provides new capabilities to optimise technology service management:<\/p>\n<p class=\"isSelectedEnd\"><strong>Reliable and accessible data for better decision-making.<\/strong><br \/>\nAI agents help validate, organise and analyse available information, detecting inconsistencies and enabling access to knowledge through natural language queries.<\/p>\n<p class=\"isSelectedEnd\"><strong>Greater efficiency in operational management.<\/strong><br \/>\nAdvanced data analysis improves resource allocation, optimises planning, reduces resolution times and enables smarter incident prioritisation.<\/p>\n<p class=\"isSelectedEnd\"><strong>A better experience for customers and teams.<\/strong><br \/>\nBy having an integrated view of information, teams can collaborate more effectively, respond faster and deliver more personalised services.<\/p>\n<p>&nbsp;<\/p>\n<h2>Technological innovation for a smarter future<\/h2>\n<p class=\"isSelectedEnd\">The main expected benefits of SOMIA include:<\/p>\n<ul data-spread=\"false\">\n<li>Improved quality and availability of IT services.<\/li>\n<li>Reduced response and resolution times.<\/li>\n<li>Optimised use of technological resources.<\/li>\n<li>Continuous improvement of operational processes.<\/li>\n<li>Greater ability to adapt to new digital challenges.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p class=\"isSelectedEnd\">With SOMIA, Group Salt\u00f3 strengthens its commitment to innovation and to developing technological solutions that help organisations move towards a more connected, efficient and intelligent future.<\/p>\n<p>A future where data, artificial intelligence and human talent work together to transform the way we understand ICT services.<\/p>\n<p>&nbsp;<\/p>\n<p><img decoding=\"async\" class=\"alignleft wp-image-85638 size-large\" src=\"https:\/\/groupsalto.com\/wp-content\/uploads\/2026\/06\/Documento-A4-Horizontal-Notas-Profesional-Minimalista-Sencillo-Blanco-y-Negro-1024x724.jpg\" alt=\"\" width=\"1024\" height=\"724\" srcset=\"https:\/\/groupsalto.com\/wp-content\/uploads\/2026\/06\/Documento-A4-Horizontal-Notas-Profesional-Minimalista-Sencillo-Blanco-y-Negro-1024x724.jpg 1024w, https:\/\/groupsalto.com\/wp-content\/uploads\/2026\/06\/Documento-A4-Horizontal-Notas-Profesional-Minimalista-Sencillo-Blanco-y-Negro-300x212.jpg 300w, https:\/\/groupsalto.com\/wp-content\/uploads\/2026\/06\/Documento-A4-Horizontal-Notas-Profesional-Minimalista-Sencillo-Blanco-y-Negro-768x543.jpg 768w, https:\/\/groupsalto.com\/wp-content\/uploads\/2026\/06\/Documento-A4-Horizontal-Notas-Profesional-Minimalista-Sencillo-Blanco-y-Negro-1536x1086.jpg 1536w, https:\/\/groupsalto.com\/wp-content\/uploads\/2026\/06\/Documento-A4-Horizontal-Notas-Profesional-Minimalista-Sencillo-Blanco-y-Negro-350x247.jpg 350w, https:\/\/groupsalto.com\/wp-content\/uploads\/2026\/06\/Documento-A4-Horizontal-Notas-Profesional-Minimalista-Sencillo-Blanco-y-Negro.jpg 2000w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column width=&#8221;1\/1&#8243;][vc_column_text uncode_shortcode_id=&#8221;130315&#8243;] Artificial intelligence and Big Data are transforming the way organisations manage their operations. Every day, companies across [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":85635,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"categories":[87],"tags":[],"class_list":["post-85642","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"_links":{"self":[{"href":"https:\/\/groupsalto.com\/en\/wp-json\/wp\/v2\/posts\/85642","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/groupsalto.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/groupsalto.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/groupsalto.com\/en\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/groupsalto.com\/en\/wp-json\/wp\/v2\/comments?post=85642"}],"version-history":[{"count":1,"href":"https:\/\/groupsalto.com\/en\/wp-json\/wp\/v2\/posts\/85642\/revisions"}],"predecessor-version":[{"id":85643,"href":"https:\/\/groupsalto.com\/en\/wp-json\/wp\/v2\/posts\/85642\/revisions\/85643"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/groupsalto.com\/en\/wp-json\/wp\/v2\/media\/85635"}],"wp:attachment":[{"href":"https:\/\/groupsalto.com\/en\/wp-json\/wp\/v2\/media?parent=85642"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/groupsalto.com\/en\/wp-json\/wp\/v2\/categories?post=85642"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/groupsalto.com\/en\/wp-json\/wp\/v2\/tags?post=85642"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}